SIMPLYSONOS LOCATIONS
SimplySonos Southern Office
Unit 12, Teddington Business Park, Station Road, TEDDINGTON, TW11 9BQ
Click here for a location map.
Telephone: +44 (0) 20 8977 8633
Email: info@simplysonos.co.uk
SimplySonos Northern Office
Unit 22C, Evans Business Centre, Hartwith Way, HARROGATE, North Yorkshire, HG23 2XA
Click here for a location map.
Telephone: +44 (0) 1423 226393
Email: info@simplysonos.co.uk
TELEPHONE HOURS
You can telephone us at any time.
During the hours between 08:45am and 5:30pm Monday to Friday your call will be answered by one of our staff who will be able to either handle your enquiry directly, forward your call, or take a detailed message. Outside of these hours you will be directed to our voicemail service. Messges left will be automatically e-mailed to several members of our team who will endeavour to respond to you promptly.
Messages left at weekends are often responded to same day but may not be handled until Monday.
VISITS & DEMONSTRATIONS
We do not have a high street shop, but operate from two office locations. One in the south, one in the north. You may visit either location for a consultation..
During the week, our office hours are 09:00 to 17:30 Monday to Friday where you can drop in for a demonstration, consultation or to make a purchase. We'd appreciate a call to let us know you are on your way, so that we can avoid appointment conflicts and give you one-to-one attention, but it is not essential to do so.
If you prefer, you can email us your enquiry or demonstration request or (preferably) call us to discuss directly.
We are open in the evenings and weekends by prior appointment. At weekends, although we recommend that you call us in the week to make the appointment, we are often availabe at short notice on the day, but please telephoine us in the first instance.
OUT OF HOURS TECHNICAL SUPPORT
If you are experiencing technical difficulties and it is out of working hours, you may wish to contact Sonos Technical support on 0808 234 6596. Their working hours are from 1pm to 10pm UK time, Monday to Friday. Alternatively drop us an email or leave us a voicemail, we monitor these regularly.
CUSTOMER SERVICE at SIMPLYSONOS
At SimplySonos, we like to think we know a thing or two about customer service. That's because everyone at SimplySonos comes from a background where service delivery has been key to their success. Staffed by individuals who, collectively, have decades of experience working with some of the most prestigeous names in the technology and audio/visual industries, the know-how is second to none.
SALES
Call our sales line and talk about your Sonos™ requirement. All are Sonos™ Digital Experts and have been using & installing Sonos™ long before it officially arrived in the UK. Therefore there's no dealer sales team better equipped to advise you on your installation than us. Not that installation is tricky, it's just that a good talk about your requirements will really set you on your way to getting the most out of it. Of course, we'd be delighted to see you for a demonstration, but if that's not convenient, you can discuss your requirements and order over the telephone.
Depending on your location, a consultation and demonstration at your own home may be possible. SimplySonos have an extensive network of installing partners around the country to help with the trickier parts of installing such things as in-ceiling speakers. Call us to discuss.
Sales line: Freephone: 0800-731-7308 or +44 (0) 20 8977 8633
DEMONSTRATIONS & CONSULTATIONS
To truly demonstrate the power of the Sonos™ Digital Music System, there's no better way to do it than in an environment where there is space to show its capabilities properly. That's how we like to show the Sonos system.
SimplySonos demonstrate with a range of speakers and an extensive music library to show Sonos' scalability and performance.
Although Sonos delivers the first affordable multi-room audio solution that's a cinch to set up and use, it's still a reasonable investment to make and there are still some options to consider: Network configuration, location of zone players, speakers to name a few.
Therefore, at SimplySonos, we believe that most people will want to try it before buying it, not to mention eyeballing their dealer to check his credentials. Furthermore, the opportunity to discuss your individual needs face to face means you can avoid making costly mistakes.
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